Shipping Policy

NETGenetics Shipping Policy

General Shipping information:


All Orders are shipped Fedex Ground, unless otherwise specified prior to shipping. We offer free Fedex Ground on all orders above $100. RMA's shipping time and method are at the discretion of the warehouse, unless specifically decided and agreed upon prior.

 USA Shipping Policy : Fedex Ground cutt of time is 4 PM Central Standard Time. We ship Fedex daily. We also, ship from mulitple warehouses so the shipment will depend on the warehosue workload and availability. Most orders, will be filled within 24 hours -48 hours of the order placement. If an order is urgnet and needs to ship overight please, give us a call and let us know.  We ship daily Monday - Friday.  Fedex Ground cut off is 4PM Central. Fedex Priority cut off is 3 PM Central. We do not ship USPS and only UPS by requirement. Fedex ground usually takes between 2-5 days in USA. It is best to call or email if you are in an emergency situation and need overnight shipping or have any specific shipping questions.

 International Shipping: We ship Fedex Economy for international orders. All Fedex shipment overseas will be paid by the buyer, unless prior arrangment is made. We cannot lower customs values. Buyers are responsible for their countires customs entry fees. Please, contact us for any questions. Fedex international orders may take 24 hours - 48 hours to get filled and shipped.

All Shipments will ship Fedex ground unless priorly agreed upon. All shipments will with signature required. 

Any questions please feel free to reach out, we would be happy to answer any questions.